PAYMENT

• PAYPAL: We only accept PayPal payments from U.S. verified accounts with confirmed addresses. NO EXCEPTIONS

• NON PAYING BIDDER: As per eBay guidelines, if an item is not paid for within four days after end of auction an unpaid item case will be opened.  You have 4 days after that to send payment.

SHIPPING

These items are sensitive electronic components.  We use the utmost care during packaging.

• TRUCK FREIGHT: We use truck freight for any item over 100lbs.

• If shipping is not specified you must contact us for a shipping quote before bidding.

• PICK UP FEES:  We welcome scheduled pickups at our location; there is free per auction.

Cash ONLY

• DAMAGE CLAIMS:  Damage to merchandise during shipping MUST be reported to us immediately upon discovery.  ALL ORIGINAL PACKAGING MATERIALS MUST BE SAVED and submitted at time of pickup or inspection.

• We require a signature as proof of delivery on all FedEx shipments.  If you are NOT going to be available to sign for the parcel, it will be your responsibility to arrange receipt of the item.

• Any item returned to us as “non-deliverable”, will require additional money for re-shipment.

ABOUT US

• We are an eBay company specializing in computers, laptops, network components, printers and other electronics.
• We strive to maintain a high level of accuracy, honesty and integrity in all our transactions.
• FEEDBACK:  We use an automated feedback response system.  Feedback will only be left upon receiving feedback from the buyer.  Before leaving negative feedback please contact us so we can rectify the situation. WE TAKE YOUR CUSTOMER SERVICE VERY SERIOUSLY – PLEASE GIVE US A CHANCE TO FIX THE ISSUE BEFORE YOU OPEN A CASE – WE PROMISE TO MAKE IT RIGHT!
• HOURS OF OPERATION:  Mon-Fri 9 AM PST till 4:30 PM PST, SAT by appointment only, CLOSED Sundays.
• Emails will only be answered during operation hours.  Thank You

GURANTEE

· We guarantee everything against DOA unless the item description states the item is “untested”, “not working”, “for parts”, “as-is” or another term that would indicate the item should not be expected to work.

· DOA means the item will NOT turn on, power up, or run self tests as described in the auction.  Our guarantee is for repair, replacement, or refund at our discretion.  All claims of DOA must be made in 7 days.

· We adhere to eBay guidelines on money back guarantees. All claims must be made within the 30 day limit.

· No operating systems, drivers, or software included unless specified.

· We do not add or remove components from our items

Items sold as pictured.

No other items are included unless otherwise noted. This includes adapters, software, cables, wires, manuals, or any other item UNLESS IT IS SPECIFICALLY NOTED.